This Privacy and Cookies Policy explains how Bitfortune collects, uses, stores, and protects personal data when users access or use its casino and sportsbook services. It also describes how cookies and similar technologies are used. By using the services, users confirm that they have read and understood this Policy.
Data Controller
Bitfortune operates the services and acts as the data controller for personal data processed in connection with the platform. Where required, corporate, licensing, or regulatory details are provided within the services. Users may contact customer support through official channels for questions related to personal data processing.
Personal Data We Collect
Bitfortune collects personal data provided directly by users and data generated through use of the services. This may include account registration details, contact information, date of birth, verification data, payment-related information, device and technical data, and records of activity on the platform. Where cryptocurrency payments are supported, wallet-related data may be processed to complete transactions and meet compliance obligations.
Purpose of Data Processing
Personal data is processed to operate and maintain the services, create and manage user accounts, process deposits and withdrawals, and ensure fair and secure gameplay. Data is also used to prevent fraud, comply with legal and regulatory requirements, support responsible gaming measures, respond to user requests, and improve platform performance and reliability.
Where consent is provided, personal data may also be used to send service-related updates, promotional information, or marketing communications. Users may withdraw consent or adjust communication preferences at any time.
Legal Basis for Processing
Where required by applicable data protection laws, Bitfortune processes personal data on one or more lawful bases. These may include performance of a contract, compliance with legal obligations such as identity verification and anti-money laundering requirements, legitimate interests in protecting the platform and improving services, and user consent for certain cookies or marketing activities.
Verification and Regulatory Compliance
To meet age verification, identity verification, and anti-money laundering requirements, Bitfortune may request documentation and perform verification procedures. Ownership of payment methods or cryptocurrency wallets may also be verified where applicable. If requested information is not provided, certain account functions may be restricted or withdrawals delayed in accordance with applicable law.
Data Retention
Personal data is retained only for as long as necessary to provide the services, comply with legal and regulatory obligations, resolve disputes, and enforce applicable terms. Retention periods vary depending on the type of data and relevant legal requirements.
Sharing of Personal Data
Personal data may be shared with trusted third-party service providers that support Bitfortune operations. These may include payment processors, identity verification services, fraud prevention partners, analytics providers, IT service providers, and customer support systems. Such providers process data under Bitfortune’s instructions and subject to appropriate safeguards.
Personal data may also be disclosed where required by law or in response to lawful requests from competent authorities.
International Data Transfers
Personal data may be processed or stored in countries outside the user’s country of residence. Where international transfers occur, Bitfortune applies appropriate safeguards in accordance with applicable data protection laws.
Data Security
Bitfortune implements technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. While reasonable efforts are made to protect data, no online system can be guaranteed to be completely secure. Users are responsible for maintaining the confidentiality of their login credentials and using secure devices and networks.
User Rights
Depending on applicable law and jurisdiction, users may have rights to access, correct, delete, or restrict processing of their personal data. Users may also have the right to object to certain processing activities, request data portability, or withdraw consent where processing is based on consent. Requests can be submitted through customer support, and identity verification may be required.
Cookies and Similar Technologies
Cookies are small text files stored on a user’s device that help ensure proper functionality of the services and improve user experience. Bitfortune uses cookies and similar technologies to enable essential features, remember preferences, enhance security, analyze traffic, and personalize content where permitted.
Some cookies are strictly necessary for the operation of the services. Other cookies, including analytics or marketing cookies, are used only where permitted by applicable law and user settings. Cookie preferences may be managed through browser controls or on-site settings where available.
Third-Party Services
Bitfortune may use third-party tools and services for analytics, security, verification, or payment processing. These providers may process personal data in accordance with their own legal obligations and under contractual arrangements with Bitfortune.
Policy Updates
This Privacy and Cookies Policy may be updated to reflect legal, technical, or operational changes. The version published within the services applies from the date of publication.
